Frequently Asked Questions
For your convenience we’ve added some common questions we normally receive from our customers. If you have any additional inquiries or feedback, please fill out the contact form below, or email us at firstname.lastname@example.org.
How can I pay for my online order? What payments do you accept?
We accept Visa, Mastercard and American Express Credit Cards. At the moment, we do not currently accept Visa Debit as a method of payment online or via phone.
How is sales tax calculated and where do you ship?
We charge sales and use tax according to Federal, Provincial and Local government guidelines. Tax is calculated based on the shipping address and the appropriate rules for that tax jurisdiction. We only ship to Canada currently, and shipping is calculated during checkout before payment.
How do I return or exchange a product?
Click here to view our Shipping & Exchanges page for more information.